The Heart of Change: Real-Life Stories of How People Change Their Organizations

John P. Kotter, Dan S. Cohen
online access from EBSCOhost
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For individuals in every walk of life and in every stage of change, this compact, no-nonsense book captures both the heart--and the "how"--of successful change. Organizations are forced to change faster and more radically than ever. How are companies faring in meeting these challenges--and what can we learn from their experiences? In this powerful follow-up book--organized around Leading Change's revolutionary eight-step change process--Kotter and co-author Dan Cohen reveal the results of their research in over 100 organizations in the midst of large-scale change. What they found may surprise you. Although most organizations believe change happens by making people think differently--Kotter and Cohen say the key lies more in making them feel differently. They introduce a new dynamic--"see-feel-change"--that sparks and fuels action by showing people potent reasons for change that charge their emotions. Through true stories from real people, the authors present a play-by-play of challenges encountered, mistakes made, and lessons learned through each of the eight steps of change--and offer tips and tools readers can apply within their own organizations.

(Excerpt from amazon.com)

中國人, 日本人, 韓國人= Chinese, Japanese, Korean

金文學 著; 金英蘭 譯
online access from SuperStar Digital Library
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中國、日本、韓國（當然是整個朝鮮半島）被稱為東北亞，三個國家的人有許多共同之處，也有很多地方根本不同，甚至正好相反。本書作者金文學是生長在中國的朝鮮族人，在中國上大學時學的是日本文學專業，在日本讀碩士和博士，他通中日韓三國語言，現在主要研究比較文學、比較文化和文化人類學，本書用隨筆的方式描寫和比較中日韓三國人，較有新意。

（摘錄自商務網上書店）

The The Responsibility Revolution: How the Next Generation of Businesses Will Win

Jeffrey Hollender, Bill Breen
online access from ProQuest Ebook Central
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How to create a company that not only sustains, but surpasses-that moves beyond the imperative to be "less bad" and embrace an ethos to be "all good" .

From the Inspired Protagonist and Chairman of Seventh Generation, the country's leading brand of household products and a pioneering "good company," comes a one-of-a-kind book for leaders, entrepreneurs, and change agents everywhere. The Responsibility Revolution reveals the smartest ways for companies to build a better future-and hold themselves accountable for the results. Thousands of companies have pledged to act responsibly; very few have proven that they know how. This book will guide them. The Responsibility Revolution presents fresh ideas and actionable strategies to commit your company to a genuine socially and environmentally responsible business and culture, one that not only competes but wins on values.

• Points the way for innovators and influencers to generate trust by becoming transparent, elicit people's passion and creativity, turn customers into collaborators, transform critics into allies, rewrite the rules and reinvent business

• Shows how to build a socially and environmentally responsible yet genuinely good company and an authentic brand

• Drawing on groundbreaking interviews with real-world change leaders, Hollender and Breen present lessons and insights from the "good company"' parts of big companies like IBM and eBay, trailblazers like Patagonia and Timberland, and emerging dynamos like Linden Lab and Etsy

The Responsibility Revolution equips people with the tactics, models, and mind-sets they need to compete in a world where consumers now demand that companies contribute to the greater good.

(Excerpt from amazon.com)

人生十論

錢穆 著
online access from Apabi
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本書匯集了作者討論人生問題的三次講演，一為“人生十論”，一為“人生三步驟”，一為“中國人生哲學”。作者從中國傳統文化入手，徵諸當今潮流風氣，探論“心”、“我”、“自由”、“命”、“道”等終極問題，而不離人生日常態度，啟發讀者追溯本民族文化傳統的根源，思考中國人在現代社會安身立命的根本。

(摘錄自dangdang.com)


……所論人生皆從中國舊傳統舊觀念闡發，但亦未見其與現時代之新潮流新趨勢有所違背。主要不在稱述古人，乃在求古今之會通和合。讀者淺求之，亦可得當前個人立身處世之要。深求之，則可由此進窺古籍，知得中國古人所講一套道理，仍未與現代局勢有大相反大隔離。做人為學，自信此書皆可以啟其端，為一普通入門書。不分老幼，不分職業，試一閱讀，宜至少在其日常生活上可有益。

（摘錄自商務網上書店）

How to Write Dissertations and Project Reports

Kathleen McMillan and Jonathan Weyers
online access from ProQuest Ebook Central
check holdings in CityU LibraryFind

How to write Dissertations & Project Reports provides all of the tips, tools and techniques that you need to choose, research, write and present successful dissertations and research projects, including:

• How to structure and plan your writing proposal
• How to undertake experimental work and field research
• How to read and analyse information, and take notes effectively
• How to interpret, analyse and present numerical and research data
• How to improve your academic writing style, use of conventions and vocabulary
• How to cite references and avoid plagiarism
• How to review, proof-read and present your dissertation or project for maximum impact & results

(Excerpt from amazon.co.uk)

處世的頂尖智慧 (Dealing with People You Can't Stand)

里克.布林克曼(Rick Brinkman) , 里克.基爾希納(Rick Kirschner) 著
online access from McGraw-Hill Education
check holdings in CityU LibraryFind

你無法忍受的人是指那些不按你意思去做的人、做你不想要他們做的事的人，而且你不知道要如何應付的頭痛人物。現在，你再也不用受他們的氣了！雖然你不能改變頭痛人物，不過，你可以用一種能讓他們改變自己的方式來和他們溝通，你就能在他們有不好的行為時，知道該怎麼應付他們。

本書將幫助你辨識並組合有效的溝通要素。

其實，和問題人物的溝通，就好像打電話一樣，如果想要電話接通，你撥的號碼順序就必須完全正確。即使只漏掉一個數字，你的電話就無法接通。如果事後才想到撥區域號碼，你的電話就會接錯線了。要是知道電話號碼、撥號的方法也正確、和你無法忍受的人進行完全的互動是可能的！

不幸的是，總有一些頭痛人物，無論你怎麼做，就是不願意接你的電話。面對這些並不多見的情況，你可以把應付無法忍受的人，想成是到了溝通健身房，頭痛人物會幫助你鍛鍊出溝通肌肉，並激發出你的溝通潛能，也許以後，這可能正是你在另一個時空，維持一次更有價值的關係所需要的力量。

面對人際問題，我們希望你的注意力能集中在以下四個主要領域：

１．首先，我們要看一下使人變得難纏的各種原因，碰到有人大吼大叫時，有人會不發一語，有人會發動反擊。這些有趣的差別正說明了不同的行為動機導致的差異。一旦你了解這些差異，就比較不會把這些棘手的行為當作是純粹個人的問題了。

２．再來，我們將檢視基本的溝通技巧，這將有助於化衝突為合作，轉情緒為理性，將暗中的計劃變成開誠佈公的對話。其實，在你平時與人相處時已經用上了這些基本技巧，但是在應付頭痛人物時，卻往往未能使用出來。我們會把溝通的過程說明白，讓你在遇到人們表現最糟的時候，可以活用這些技巧。

３．接下來，我們把焦點放在處理你無法忍受的十種棘手行為特定策略上，你將學會正確使人停止發牢騷、攻擊，發脾氣和不守信用。

４．在本書接近尾聲時，我們將論及如果你受不了自己時又該怎麼辦。到那時候，也許你已經看出自己也有些令人頭痛的行為，這一章會幫助你辨識並改變自己難纏的行為，因為你愈容易與人相處，要應付的棘手人物就愈少。

(摘錄自博客來網路書店)