online access from McGraw-Hill ebook library
check holdings in CityU LibraryFind
This sequel to Leil’s international top selling “How to Talk to Anyone” makes you a master communicator with 96 all new cutting-edge communication “Little Tricks” for big success in business and social relationships―in person, by email, and on the phone. It has been praised as the 21st century version of “How to Win Friends and Influence People,” and was nominated one of the five best books in psychology by “Books for a Better Life!”The author introduces the psychologically sound concept, “Emotional Prediction” or E.P. which you can employ with everyone. Here are the ten sections of the book:
7 Little Tricks to Make a Great Impression Before People Even Meet You
11 Little Tricks to Take the “Hell” Out of “Hello,”and Put the “Good” in “Good-bye”
12 Little Tricks to Develop an Extraordinary Gift of Gab
10 Little Tricks to Actually Enjoy Parties
5 Little Tricks to Handle the Good, the Bad, and the Bummers
12 Little Tricks to Avoid the 13 Most Common Dumb Things You Should NEVER Say or Do
13 Little Tricks to be a Cool Communicator
11 Little Tricks to Give Your E-Mail Today’s Personality and Tomorrow’s Professionalism
10 Little Tricks to Make an Impression on your Cell (A.K.A. “Phone”)
5 Little Tricks to Deepen the Relationships You Already Have
(Excerpt from amazon.com)
