Doug Lipp
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With a Foreword by Jim Cora, former Chairman of Disneyland International
"A leadership blueprint, applicable in any organization." -- Captain D. Michael Abrashoff, U.S. Navy (Ret.), and author of
It's Your Ship
"When I first arrived at The Walt Disney Company, I was surprised to find I had to go back to school--at Disney University! There, I learned the fundamentals of guest service that consistently gave Disney a tremendous advantage in the marketplace. Now, anyone can know these secrets of success thanks to Doug Lipp's informative book. No matter what your business, the lessons taught at Disney University will prove invaluable." -- Michael Eisner, Former CEO and Chairman, The Walt Disney Company
When it comes to world-class employees, few organizations rival Disney. Famous for their friendliness, knowledge, passion, and superior customer service, Disney's employees have been fueling the iconic brand's wild success for more than 50 years.
How has Disney succeeded in maintaining such a powerful workforce for so many years? Why are so many corporations and executives drawn to study how Disney continues to exemplify service and leadership standards?
The Disney University, founded by Van France, trains the supporting cast that helps create the world-famous Disney Magic. Now, for the first time, the secrets of this exemplary institution are revealed. In
Disney U, Doug Lipp examines how Van perpetuated Walt Disney's timeless company values and leadership lessons, creating a training and development dynasty. It contains never-before-told stories from numerous Disney legends. These pioneers share behind-the-scenes success stories of how they helped bring Walt Disney's dream to life.
Disney U reveals the heart of the Disney culture and describes the company's values and operational philosophies that support the iconic brand. Doug Lipp lays out 13 timeless lessons Disney has used to drive profits and growth worldwide for more than half a century.
To this day, the Disney University continues to turn out some of the most engaged, loyal, and customer-centered employees the business world has ever seen. Using the lessons outlined in
Disney U will set your organization on a path of sustained success.
(Excerpt from amazon.com)
此書所論的皆以古代文獻語言中的詞彙為依據。這並不是一本考證著作，然從衣冠器物形制到典章禮儀民俗，介紹所及，都有詞義分析，皆具文獻例證，實不乏精到的考證。從語言實際出發，發掘漢語詞彙的文化積蘊，注重語言學的應用性，為讀者解決常見、急需解決的問題，是《中國古代衣食住行》最重要的治學方法。《中國古代衣食住行》實際上體現了關於語言和文化關係的兩個重要思想︰一是語言是文化最重要的載體，二是文化主要凝聚於詞彙。
The five steps to successful selling, negotiating, and managing multi-culturally
這本小書的目的不僅在於展示東西方在觀念和主題表現上的契合，而且還要提出一個更強的觀點，即只有從東西方比較研究跨文化的視角，才可能獲得某些批評的洞見。
如果不超越單一文學傳統有限的視野，我們就不可能有開闊的眼光，來縱覽人類創造力的各種表現和無窮的可能性；而我們一旦跨越文化差異的鴻溝，有了開闊的眼光，再回過頭去反觀許多文學作品，就會發現有些東西我們過去竟然沒有留意到，也毫無批評的意識。 
A Companion to Television is a magisterial collection of original essays that chart the history of television from its inception to the present day. Over thirty leading scholars across the humanities and social sciences look at television scholarship as it responded to technological, institutional, and aesthetic changes around the world.
一九七八年，香港電影界湧現一批新銳導演，有許鞍華、徐克、嚴浩、譚家明、方育平等。他們當時的年齡平均不超過三十歲，都先在電視台實戰磨練兩、三年，繼而不約而同地投身電影工業。短短數年間，這批新頴的作品，以銳不可擋的氣勢，在電影圈掀起一股巨浪，為正處於低潮的電影業注射了強心劑，開拓了前所未見的新局面。當時媒體稱之為「新浪潮」。「新浪潮」的出現，不僅完成了香港電影本土化的過程，更在整體上提升了香港電影的品質，在香港以至華人地區的電影發展史上均為關鍵的一頁。
Providing a comprehensive guide to devising an effective research design, Uwe Flick discusses each stage of the process of designing qualitative research in detail, including formulating a research design, selecting an appropriate strategy, conceptual framework and data source, and collecting and analyzing data.
本書旨在探討生命故事研究的方法論，聚焦於文本閱讀、資料分析，以及質性報告中經常被遺漏或忽略的主題。我們的目標在於透過一個閱讀和分類文本的嶄新模式，來傳授讀者如何閱讀、分析和詮釋生命故事的素材，並以我們實證研究工作中的實例來說明這些技術與程序的運用。
This is the most comprehensive guide to the current uses and importance of case study methods in social research. The editors bring together key contributions from the field which reflect different interpretations of the purpose and capacity of case study research. The address issues such as: the problem of generalizing from study of a small number of cases; and the role of case study in developing and testing theories.
The editors offer in-depth assessments of the main arguments. An annotated bibliography of the literature dealing with case study research makes this an exhaustive and indispensable guide.
The New York Times and Washington Post bestseller that changed the way millions communicate
Cross-Cultural Issues in Art provides an engaging introduction to aesthetic concepts, expanding the discussion beyond the usual Western theorists and Western examples.
